Career & Jobs

Electronic Arts COO Laura Miele: The C-Suite Interview

EA chief operating officer Laura Miele, who was recently named to Forbes CEO Next list of leaders likely to lead some of America’s largest companies, talks about AI, Gen Z and staying ahead of the game.

If Electronic Arts decided to one day model a gaming hero on one of its own, Laura Miele would a be strong contender. The chief operating officer of EA has been a vocal advocate of bringing more women into gaming—as developers, leaders and characters. She has also been a pivotal player in maintaining the video game giant’s leadership in an industry where new competitors come calling every day.

Miele, who grew up in Incline Village, a “census-designated place” on the north shore of Lake Tahoe, credits her curiosity and lifelong love of gaming as factors that have kept her committed to EA for the past 27 years.

“To be successful in the industry, you have to be almost a moth to the flame around chaos and change and innovation and really get energy from that,” says Miele. “The other really important component is being very connected to our players. I know that people use ‘the learning mindset’ a lot in business now, but people who think about reinventing games and showing up for our players are people that thrive.”

Miele spoke with Forbes about how Gen Z players really are different from Millennials in their expectations and style of play, why Hollywood has now come calling, her favorite video game character [hint: Megan Rapinoe] and — of course — her plans for world domination.

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